Comments on: BT Home Hub 2.0 + Wi-Fi on mac OSX

By: John French

John French — Fri, 04 Sep 2009 18:58:01 +0000

It would seem it is not just a Mac problem. My Windows XP Sony Vaio laptop crashed every time I turned on the wireless switch to connect to my new BT home hub 2.0. But my Pure Evoke internet radio connected fine. To be fair to BT they did not try to pull the “it must the laptop sir” routine but they still failed spectacularly to find an answer. After over 2 hours on the phone they decided they would send a new hub out to me. After putting the phone down I thought about it for a few minutes and thought – I wonder if it is an “n” incompatabilty? Changed the hub settings to b/g only and problem solved!

By: andy b

andy b — Wed, 29 Jul 2009 12:50:19 +0000

you are a legend sir. thanks for your nuggets of wisdom!

By: The Judge

The Judge — Sat, 20 Jun 2009 11:36:14 +0000

Update:
My Hub 2 has been working fine since turning off ‘n’!!!!!
Problem is, I am thinking of upgrading to ‘n’ on my iMac & hooking up Apple TV, whilst at the same time I have my trusty old iBook G4 which is useful for surfing in bed/garden/etc. Perhaps I could turn on internet sharing on my iMac & access it with iBook? Anyone have any thoughts on this???

A pretty ridiculous state of affairs, or is there a compatibility bug in the wireless ‘n’ spec peculiar to Mac?? Maybe I should just buy a Netgear router instead? After all, what price can you put on stress??

By: BT Jeer

BT Jeer — Wed, 10 Jun 2009 21:28:57 +0000

An hour and a half on the phone and nothing they can do. My 3 Macs are faulty according to BT!

By: Lewis

Lewis — Sun, 31 May 2009 14:38:53 +0000

Mate you are a life saver! My macbook was working fine this morning then all of a sudden the wireless stopped working, after being on the phone to BT for nearly 45 minutes and repeating everything they said about 4 times, they came to the conclusion that something was wrong with my mac. the tossers.

Cheers
Lewis

By: Beth

Beth — Wed, 15 Apr 2009 11:48:50 +0000

Thank you, creativegeek! Because I found your tip after a short visit with my friend Google, my daughter is now connected via a BT hub in Scotland. She simply couldn’t bear to be that far away from her BFFs in the States for a whole week, and you restored family harmony. Good job outta you!

By: Chris

Chris — Sat, 04 Apr 2009 11:35:14 +0000

BT are just rubbish, has taken me an hour to reconfigure my new black hub2 with 3 imacs. Do they not test? I’m bored with the “unplug your phone line, change the filter etc.” So cheers for the info, it worked after putting the $ sign in front of the password and changing channel to 11. How is anyone meant to know that? BT Shmee T.

By: The Judge

The Judge — Thu, 02 Apr 2009 08:23:01 +0000

Just upgraded from 3 year old Hub 1 to latest black Hub 2.
iBook G4 & iMac Intel can see the SSID, but keep returning connection error, although Hub phone works & so does ethernet. In frustration, I reconnected my old Hub, & everything back to normal. Took my new Hub to work & tested it. I changed the channel from 6 (default) to 11, security to WEP (as I have an internet radio that does not do WPA…), & changed network to b/g, as I have no ‘n’ devices at home.
Everything suddenly works!! The proof of course, will be installing later at home, so fingers crossed……
This is the first computer product I have REALLY struggled with: Apple products ‘just work’!!!!

By: Jacob

Jacob — Sun, 29 Mar 2009 22:03:04 +0000

You don’t need to do any of this. All i did to connect my ibook g3 to my BT home hub was change the wireless security to WEP instead of WPA-PSK. The internet runs alot faster if you buy a wireless N+ laptop/adapter.

By: Andy

Andy — Sun, 22 Feb 2009 13:11:53 +0000

Connect to your home hub settings by going to http://bthomehub.home/login.lp. In advanced settings, change 8021.bg. It will then connect.